Exchanges & Returns

  • How do I return an order?

    Please read the policy carefully before making a purchase. Returns: We offer a 60-day return policy starting from the date of purchase. If 60 days have passed since your purchase, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same con...
  • Is it possible to exchange a fragrance?

    Please read the policy carefully before making a purchase. Returns: We offer a 60-day return policy starting from the date of purchase. If 60 days have passed since your purchase, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same con...
  • What are the steps to take if my shipment is lost, damaged or stolen?

    Please read the policy carefully before making a purchase. Returns: We offer a 60-day return policy starting from the date of purchase. If 60 days have passed since your purchase, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same con...
  • What is your return policy?

    Please read the policy carefully before making a purchase. Returns: We offer a 60-day return policy starting from the date of purchase. If 60 days have passed since your purchase, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same con...