Ordering

  • What happens after I pre-order a perfume from Arosmic?

    If your order includes a pre-order item, please be aware that we will hold the ENTIRE ORDER until the pre-order item is ready to ship. Payments for orders that include a pre-order item will be charged when the order is placed. Unfortunately, we are unable to divide or combine orders at this time....
  • When will I be billed for my purchase?

    You pay for your perfumes in advance. You also get free shipping if you spend £35+. We will send the 50ml bottles to you with or without a sample. As we phase out our 2ml samples, you may notice that some orders include a sample, and some do not. Whether or not you receive a sample, you are invit...
  • Where is my order number?

    Order numbers can be found when you place your order successfully. You will receive a unique series of numbers only that are at least 5 digits long. Here is how to find it: Check your email inbox or spam for the order confirmation. Create an account using the email address you provided at purch...