Arosmic Account
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Can I update my personal details in my account?
Yes! You can manage your account details, address book and email preferences. But If you’d like to make any changes, such as changing your shipping address or email address after placing an order, please get in touch straight away, and we’ll do it for you! -
Hopefully, you'll find the answer you need from one of the articles we have on our help site, but if you need a little help, click the chat icon on our website at the bottom of the page or send an email to support@arosmic.com. Customer satisfaction is essential to us. We aim to reply to all quer...
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How do I create an account and access it?
You can create an account and access the following: • Track your orders and review past purchases • Save your addresses for quicker checkout • Manage your account details, addresses and email preferences • Receive special offers and discount codes Your account can be created before checkout, dur... -
I am getting an error message trying to log into my account?
Please check the following: 1. Check you’re using the same email address you used to sign up 2. Are you sure you have created an account with us? 3. Have you just forgotten your password? Follow this link to reset your password If all else fails, get in touch with support, and we’ll assist you ... -
Why doesn't Arosmic have a phone number?
Arosmic is not set up to handle high volumes of phone calls; we do not have a call centre. Arosmic was built online, including our customer support. Though you may receive an automated response every once in a while, all channels are manned by human staff eager to help you quickly and efficientl...